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Most answers are right here. The app also carries its full manual inside — open Settings → Help.

How 720OPS Status works

Nine short walkthroughs on the real app screens — from your first status to flights. Best place to start.

WATCH THE WALKTHROUGHS →
Frequently asked
Getting started
What is 720OPS Status?
It turns your everyday status calls into one-tap tiles. Instead of typing, you tap your saved words to build a status line and send it to your team through WhatsApp — from a locked phone, without looking down.
Is there a walkthrough I can watch?
Yes — nine of them, on the real app screens, in the order worth learning them: your first status, places, ETAs, quick lines, smart tiles, via routes, the widget and flights. Each one has its own play, pause and restart. See How 720OPS Status works.
How do I add the widget?
Press and hold your home screen, choose to add a widget, find 720OPS Status in the list, and place it. From there you can update your ETA or send your position without opening the app. The widget is the fastest way to use Status, so it's worth setting up first.
How do I set my callsign and my own words?
Everything on the screen is yours to name. Set your callsign, your people, your statuses and your places in your own words — the app ships with a professional starter set you can keep, change, or add to.
Do I need an account or a login?
No. There's no account and no sign-up. You install it, set your words, and go — nothing to register, nothing to log into.
Using the app
How do I send a status?
Tap the tiles for the words you want, which builds your line, then send — the app opens WhatsApp with your message ready, and you tap send. For your everyday calls, save them as quick lines and fire them in a single tap.
What is a quick line?
A quick line is a whole status you've saved — status, destination, everything — so you can fire it complete with a single tap instead of building it each time. Save the calls you make every day and they're always one tap away.
How do I save a place?
Save a place once — its name, its address and its website — and it's there forever. Prepare your day the night before by saving where you're going, and the day itself becomes just taps.
What is covert mode?
Covert mode drops every word from the widget, leaving only icons. A glance over your shoulder tells a bystander nothing — your status stays between you and your team. You turn it on in the app's settings.
What are via routes and the double ETA?
A via route is a stop on the way to the destination. Status works out both times at once — your arrival at the stop and at the destination — and puts them in one line, so the team sees both. This is an ELITE feature.
How do flights work?
Add a flight and Status gives you a flight tile with real-time tracking. It saves automatically to your agenda, with departure and arrival notifications, so the principal's flight is on your line and in your calendar. This is an ELITE feature.
Can I put my own logo on the widget?
Yes, with ELITE. You can replace the widget mark with your own company logo or a photo, so the widget wears your brand.
Plans & billing
What's the difference between STATUS and ELITE?
STATUS is the full one-tap tool — tiles, quick lines, both widgets including covert mode, your position, saved places, and more. ELITE adds the live, real-time layer on top: live ETAs, via routes, real-time flight tracking with calendar and notifications, address search, the full icon library, and your own mark on the widget.
How much does it cost?
STATUS is €1.99 a month or €14.99 a year. STATUS ELITE is €12.99 a month or €99.99 a year. All prices include VAT — the price you see is the price you pay.
How do I subscribe?
Subscribe from inside the app. Billing runs through the App Store or Google Play — the store takes the payment and holds your details, so there's no card information for us to see.
Will it renew automatically? How do I cancel?
Subscriptions renew automatically at the end of each period. You can cancel any time in your App Store or Google Play account settings — it stays active until the end of the period you've already paid for.
Can I switch between monthly and yearly, or between STATUS and ELITE?
Yes. You manage the plan in the app and through your store account. The yearly plan works out far cheaper — about 4 cents a day for STATUS, 27 cents a day for ELITE.
I subscribed but ELITE features are still locked — what now?
Give it a moment to confirm with the store, then try "Restore my subscription" in the app. Make sure you're signed in to the same App Store or Google Play account you subscribed with.
I have a new phone or reinstalled — how do I get my subscription back?
Use "Restore my subscription" in the app, signed in to the store account you subscribed with. Your subscription lives with your store account, so it comes straight back.
A colleague gave me a code — how do I use it?
Enter it in the app where it asks for a code. A valid code unlocks one month of STATUS ELITE, free, so you can try the live layer before deciding.
Privacy & trust
Do you collect my data or track my location?
No. There's no server of ours, no account, and no tracking. Your words, places and settings live only on your device. Your location is read only at the moment you tap for an ETA or your position, and never stored by us. See our Privacy Policy for the full picture.
Do my messages go through your servers?
No. When you send, the message is handed to WhatsApp, which delivers it exactly as it delivers your other messages. We never see it or keep it — we have no server for it to pass through.
Can you see my location history?
No. There is no location history anywhere — not on our side, because we have no server, and the app doesn't follow you between taps. Your position is only ever read at the moment you ask to send it.
What exactly does Google see?
Only the one question you ask, at the moment you ask it: when you tap for an ETA or search a place, Google works out that time, route or address. It's the same as using a maps app. Nothing is kept by us, and nothing runs in the background.
Your phone
Which phones does it run on?
720OPS Status runs on modern iPhone and Android phones. It uses your existing WhatsApp to send.
Do I need WhatsApp installed?
Yes. Status builds your message and hands it to WhatsApp to deliver, so WhatsApp needs to be installed and set up on your phone.
Does it work without signal?
Building your line works anywhere. Sending needs a connection, since the message goes out through WhatsApp, and a live ETA needs a connection to be worked out. Where there's no signal, the line sends the moment one returns.
Does it use a lot of battery or data?
No. There's nothing running in the background — no tracking, no constant connection. The app only does work at the moment you tap, so it's light on both battery and data.
Is my data safe if I lose my phone?
Your words and places live on the device, behind your phone's own lock. There's no account of yours sitting on a server to be reached, and nothing of yours is stored anywhere else to be taken.
Something isn't working — what should I do?
First, make sure the app and WhatsApp are both up to date and that WhatsApp is set up on your phone. If it still isn't right, write to us at the address below and describe what you tapped and what happened.

Still stuck?

Write to us and we'll help. Please include your phone type and what you were doing when it went wrong.

support@720ops.com